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Faq

Frequently Asked Questions

If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Support read carefully this section.
How can I open an account?

In order to open an account you only need to have an active e-mail address, switch to SIGN UP page and fill in the require fields. It will take less than 1 minute.


How can I access the account?

If you are a registered user, switch to LOGIN page, enter your username and password in the appropriate fields at the top of the website and click the "Login to Account" button. You will be redirected to your account automatically as soon as you have done the above.


How can I edit my personal information in my account?

Log into the account and click "Edit Account" to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail because this function is disabled for security reasons. If you want to change these data, please contact us.


What if I can't log into my account because I forgot my password?

Switch to FORGOT PASSWORD page and enter your username or e-mail and your login data will be sent to your e-mail address.


How can I contact you?

You can contact us via our SUPPORT page form or our e-mail [email protected]


If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Support read carefully this section.
How can l invest?

To make a investment you must first become a member. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the username and password you create when signup.


l wish to invest but l don't have any e-currency account. what should l do?

We accept Cryptocurrencies and Perfect Money.
You can open a free Bitcoin account here: https://blockchain.info
You can open a free Litecoin account here: https://litecoin.org
You can open a free Multi Cryptocurrencies account here: https://coinpayments.net/
You can open a free PM account here: https://perfectmoney.is


What is the minimum/maximum amount allowed to deposit?

Currently we have an introductory low deposit minimum amount of $5 and going up to $99999 which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. amount for each plan in our main page and your account menu "Make Deposit".


These payment systems are not working in my country. What can I do?

You can use Bitcoin or other Crypto. It is a reliable & anonymous payment system. It works worldwide. You can also use Perfect Money.


Is there a limit on the amount I can purchase?

There is no restriction on the amount of investment transactions.


Can I make reinvestments?

Yes, you can reinvest or using compounding investments from your account balance.


If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Support read carefully this section.
What is the minimum amount for withdrawal ?

The minimum amount for withdrawal is 10 USD.


After I make a withdrawal request, when will the funds be available on my e-currency account?

Always automatic and instantly process your withdrawal.


What could be the reason for the delay more than 24 hours?

The e-currency account number, which is to be specified during registration, is missing or incorrect.


Can there be delays on a withdrawal request?

The delay of a withdrawal sometimes can happen because of an unstable operation of payment systems or some maintenance work on the website. In such case the website administration has to wait for normalization of the situation and only then may pay out. It can take several hours up to 8-48 hours; therefore we encourage you to be tolerant. In case of a long pause we will inform on all current conditions by means of our forms of communication.


Can I withdraw my earnings to a different e-currency account ?

No, all payments are done in the e-currency of the same payment system that was used for the investment. We do not exchange currencies when paying out in order to avoid dispute and make an balanced conditions for all payment processors.


If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Support read carefully this section.
Do I need to have active investment in order to participate in your affiliate program?

No, It is free to earn from our affiliate program without having to make an investment with our company. You only need to open an account and start to promote our site.


What are "E-currencies"? Why do you use them?

We offer 7-3-1% referral commission program to our customers. It is a good way to make extra money. By inviting more people to our investment programs, you will instantly receive your referral commission from every deposit your referrals made.


Can I recommend myself for commission and bonus?

No, recommending yourself is deemed as a kind of cheating and extremely forbidden in our referral program. You will not get any commission or bonus by recommending yourself. Besides, we may suspend your accounts.


Are you protected from DDOS attacks and do you have SSL certificate?

Yes, we are using the most powerful DDOS protection in the industry with 100% up-time guarantee. Our servers are protected by powerful DDOS protection. Also we have issued SSL certificate by Godaddy.






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